Frequently Asked Questions (FAQ’s)
Will my memories be safe with you?
Do you offer PAL to NTSC conversion?
Do you offer bulk order discount?
How do you label my DVDs?
Will my DVD play in my PC, MAC, DVD and Blu-Ray player?
Can you help me make a highlights video of the scenes I want to keep?
Can you make a special file for me to edit with my computer?
Can I edit the footage on my computer from the DVD you make me?
Can you transfer commercial videotapes like Disney movies to DVD?
The audio on my tape sounds distorted and scratchy, is there anyway for you to make it sound better?
My videotape does not play very well, is there anything you can do to improve the quality?
I need my tapes converted right away, is there anyway to expedite my transfer?
My tape is broken, can you fix it?
How long does it usually take for you to transfer my videotapes or films?
I live outside of commuting distance, can I ship my video/film memories to you?
I would like to put a custom picture on the disc and/or cover of my DVD, can you do that?
Do you rent equipment that I can view my films/videos with?
Some of my tapes have things that I would rather not have on the DVD, is there anyway for you to edit my DVD to leave that off?
How many hours of footage does a DVD hold?
A DVD can hold up to 2 hours of footage without losing quality. The equivalent of:
- 1 VHS tape in SP mode (120min)
- 4 VHS-C Tapes in SP Mode (30min)
- 1 8mm Tape in SP Mode (120min)
- 2 MiniDV Tapes in SP Mode (60min)
- 1600ft of 8mm Film
- 1800ft of Super 8mm Film
- 4000ft of 16mm Film
Can you combine my videotapes onto one DVD?
Do you need more information about our process?
Read the FAQ's
Or Frequently Asked Questions (FAQ's) can help you get some answers to how things work with your transfer.
See Our Pricing
Figuring out how much your transfer will cost, is a common concern. Our full pricing sheet is available online.
Still Have Questions?
Our customer support specialists are happy to talk with you and answer all your questions.